- Return Refund Policy
- 100% Satisfaction Guarantee: If you are not completely satisfied with your purchase, you can return it in saleable condition within 10 days of purchase with your original receipt, packing slip or email confirmation ("Original Receipt") to our warehouse in Edmonton. It must be in its original packaging and include all accessories and manuals (and the original UPC code) for a full refund. Refunds will be provided as a credit on your account unless otherwise requested in the same tender as the purchase. Items purchased by cheque and returned within 14 days will be refunded once the cheque clears the bank of issuance. Office Co reserves the right to deny any return or exchange and may request identification as a condition of your return or exchange. Please call us at (587) 786-6455 or email us at email@example.com to receive a return number before returning any product to allow the refund to be processed efficiently.
All orders shipped in Edmonton, Calgary, St. Albert, and Sherwood Park will receive FREE shipping. For all other cities in Canada please contact a Sales Representative at (587) 786-6455 or email firstname.lastname@example.org. A contact person must be available to accept delivery of orders. Orders will be delivered between 8:30 am and 4:30 pm Monday through Friday, except for Federal and Provincial holidays.
All orders will ship within 24 hours of placing your order. All items in stock will ship. For back orders please allow 2 to 6 weeks for the item to be stocked.
- Price Discrepancies
- Although we strive to keep the web site 100% accurate, it is inevitable that errors will occur. In the event of a error, we reserve the right to correct them. Some product may be limited to on hand product only. Our prices listed on the site are in $CDN and do not include taxes or shipping charges.
Office Co does not share, swap or sell our mailing lists or personal information files to any third parties unless required to in law.
All info collected on this site is for processing of orders and is only accessed by authorized Office Co staff.
All credit card info is captured for only the order you are placing. We do not keep your credit card info on file for future orders. This is just one more way of insuring your privacy when dealing with Office Co.